CANCELLATION TERMS & CONDITIONS
- We require 24 hours’ notice to cancel any booking/detailing service.
- Failure to provide 24 hours advance notice of cancellation will result in a minimum charge of 30% of the service cost
- Same day appointments that are cancelled will incur a charge of 30% of the service cost
- NOMADETAILING Car Wash reserves the right to take full payment if a booking is cancelled on the day without prior agreement.
- NOMADETAILING Car Wash reserves the right to alter or amend a booking time/date without penalty but wherever possible will let the customer know.
- NOMADETAILING Car Wash reserves the right to alter a booking or move a booking in accordance to its staff levels, weather conditions and/or equipment failure without penalty to the company.
- Failure to be present at the time and location of the ordered service will result in the full value of the service being charged.
SERVICE GUARANTEE
- If there is probable and clear cause that the service technician did not fulfill the package as ordered or there is clear evidence of poor service, we will at our cost redo the uncompleted or unsatisfactory
portion of the service free of charge - Any claims must be filed within 48 hours of the completion of the service by phone or email (info@nomadetailing.com).
- Pictures of the area must be emailed info@nomadetailing.com within 24 hours of the claim being made
- Pre-Existing Damages
- It is difficult to find pre-existing damages during the initial vehicle inspection, some vehicles, tend to have interior components that are broken, scratched, worn out, faded, don’t work or become loose and cracked without the owner’s knowledge, therefore should NOMADETAILING Car Wash representative find any items that are not working properly, worn, scratched, cracked, faded, or broken we will bring it to your attention, therefore you agree not to hold NOMADERTAILING Car Wash responsible for any pre existing damages to your car.
- Dirt can hide swirl marks, scratches, dings, paint chips, fine lines and marks, should NOMADETAILING Car Wash representative find any exterior imperfections, we will make you aware, however NOMADETAILING Car Wash will not be responsible for correcting these pre-existing paint imperfections if your service does not include it. NOMADETAILING Car Wash will not be held responsible should we find pre-existing paint imperfection during our normal course of detailing that you were not aware of.
- NOMADETAILINIG Car Wash seeks to provide the best complete mobile auto detailing services throughout the UAE. We would like to take this opportunity to thank you for considering our nomade car wash services. We hope you will find these policies listed above helpful and informative in explaining the extent of our nomade car wash services. Should you have additional questions please do not hesitate to contact us by phone at 050 xxxxxxxxx or e-mail: info@nomadetailing.com
